If you have a Bluetooth device, please begin by forgetting the units from your phone and turning off your phone. Restart your phone and reconnect with your units. Please recharge your earbuds and charging case. When you put both earbuds into your cha
Here are some tips that may help. 1. Make sure you are using the charging cable that came with the units2. Make sure the unit is in an upright position while charging. 3. Please try to gently press the units down when placing them in the case. 4. Che
Upon opening the case, the XCOR PRO immediately begins searching for Bluetooth. This function is active every time the case is opened. It will remain active for 5 minutes before going into sleep mode. If your mobile device is not finding the device.
The XCOR PRO is designed for hearing protection, so your hearing is protected even in the enhancement mode. It provides three volume levels: Low (Default), medium, and loud. To activate the hearing enhancement, please long press on the AXIL Faceplate
First Power the units on by long pressing the AXIL Faceplate. Highlighted in green and blue. To change modes, you press the rectangle button. The mode you are in will be indicated by voice notification. "Protection Mode" Or "Hearing Enancement Mode.
The GSX is designed to only charge with the charging the cable that comes with it. If you need a new cable, you may purchase one here: https://goaxil.com/products/charging-cable-usb-cWhen charging the unit, please ensure the hearing enhancement is in
If your device is not pairing with the GSX, please turn the device off and restart it. Then try pairing again. The GSX is designed to connect to one bluetooth device at a time. So, it must be forgotten from any device you may have previously connecte