GSX ChargingUpdated 3 months ago

The GSX is designed to only charge with the charging the cable that comes with it. If you need a new cable, you may purchase one here: https://goaxil.com/products/charging-cable-usb-c

When charging the unit, please ensure the hearing enhancement is in the off position. 

If your units are still not charging. Please contact us to see where you are within warranty. You may reach us directly at [email protected] or at 801-566-0240.